Media Tech Updates - week of October 26

Mrs. Trowell's Tech Help Office Hours

I will no longer be available full time to assist with technology. Please note my Tech Help Office Hours: 

8:00am - 8:50am Tuesday - Thursday             10:00am - 10:50am Monday - Friday

I will be using these times to respond to tech related emails, texts, and heat tickets. The best way to get help with a device or internet issue is to submit a heat ticket (icon found on Rapid Identity). I will be checking these during Tech Office Hours and passing those I cannot solve onto tech services.  

Please direct parents to contact the help desk if they are having issues -  https://www.wcpss.net/GuidesToTechnology - scroll down to "Contact the Help Desk." Again, I will see the ticket and solve what I can and pass the others onto tech services.

If you are having a tech issue, this blog is a great starting place to quickly find information. You can either search topics or click on a label.  

I ask for your patience as I adjust to a new teaching schedule while continuing my responsibilities as tech contact.

Chromebooks for Plan B Students while in school

• Only students who are on the device list will have a Chromebook assigned for the week. 
• Borrowed Chromebooks and chargers stay at school.
• We will not be giving out Chromebooks at the last minute (ie. xxxx forgot his device today.) 
• Email me if there is student who needs a device at school. 
• Chromebooks for students who have requested a device while at school will be distributed on Monday between 8:30-9:00. 
• Borrowed Chromebooks need to placed outside your doors by Friday at 2:30. 
• Chromebooks will have a charger; both the device and charger will be labeled. 

BYOD

• Info for connecting wcpssguest
• Students who bring their own device need BYOD permission. I will be taking care of this.
• REMINDER: Only the student is allowed to touch his/her device. Staff members are not to touch students' personal devices. 

Smartboards

If your laptop is not connecting to your Smartboard, please let me know. We are ordering new HDMI cords.

Google Meet and Classroom features

https://bit.ly/31OidaL  Includes separate videos for student view and for teacher view.

I have not heard officially from WCPSS about using the new features (remember that they were pushed out to us from Google earlier than planned). Just know that they may still have bugs and are not yet fully reliable.